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Pinnacle Computer Services

Website Privacy and Security Policy

Why do we have a Privacy Policy?

We have developed this Privacy Policy because we want you to feel confident about the privacy and security of your personal information. We take all reasonable care to prevent any unauthorised access to your personal information.

When we refer to 'personal information' in this Privacy Policy, we mean information which identifies you as an individual, or is capable of doing so. Accordingly, we may hold and use data about you in your capacity as a consumer, a business customer, or as an individual acting on behalf of a business customer. Please read this Privacy Policy carefully.

If you are visiting our web site or using our services, by continuing to do so, you indicate your agreement to our use of your personal information as set out in this Privacy Policy.

What do we use your personal information for?

. We may use your personal information to:

. confirm your email has been received
. communicate with you about your access to, or use of, our services
. let you know (by post, telephone or email) about any changes to
. our sale or our web sites
. subject to your agreement, provide you with information about
. Pinnacle Computer Services and/or third party products
. and services
. prevent and detect criminal activity, fraud and misuse of or damage
. to our network, and to prosecute those responsible.

As with most (if not all) web site operators, we also collect information from visitors to our web sites and registered customers to help us improve our web sites and the services we make available. This information tells us, for instance, how many visitors there were to our web sites, how many customers have logged in, when they visited, for how long, which areas of our web sites they went to and which web site they go to when they leave our web sites. This information helps us to assess which parts of our web sites are popular or need improving.

We may share this aggregate, anonymous data with advertisers and other companies which offer their goods or services on our web sites so that they can see how effective our web sites are as a sales channel for their goods and services. We also share it with companies which we use to provide some of our services, for instance to provide reports to us on the use of our web sites.

For how long do we keep personal information?

The time period for which we keep information varies according to what the information is used for. In some cases there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary for the purposes for which the data was collected or for which it is to be further processed.

Are third party sites covered by this Policy?

Third party internet sites that you can link to from our web sites are not covered by our Privacy Policy, so we urge you to be careful when you enter any personal information online. We accept no responsibility or liability for these sites.

Email usage

We respect the privacy of personal email accounts and we store your email addresses just as securely as other personal information on The Website. We will not send you unwanted email messages or junk mail, and your details will not be passed to ANY organisation beyond Pinnacle Computer Services without your explicit permission. However, we will use email to send you messages about outstanding sales, faults and service issues. We may also use email to keep you up to date with news about your current services, as well as anything you show an interest in, either online, or through other contact with Pinnacle Computer Services.

If you do not want to be kept informed in this way by email, please let us know.

Disclosure of information

Pinnacle Computer Services complies with CNIL (Commission Nationale de l'Informatique et des Libertés)and takes all reasonable care to prevent any unauthorised access to your personal data.
You have a right of access, modification, rectification and deletion of any information which concerns you (art. 34 de la loi 'Informatique et libertés' du 06/01/78).

Pinnacle Computer Services employees and those working for agents or contractors of
Pinnacle Computer Services have a responsibility to keep your information confidential and will only use it to offer products and services on behalf of Pinnacle Computer Services.

The personal details that we use to provide or promote our products and services (for example your name, telephone number), as well as any information taken from you while you are using this website, will NOT be passed to ANY organisation beyond Pinnacle Computer Services to be used for marketing purposes.

Your details may sometimes be shared with Pinnacle Computer Services contractors or agents in order to provide you with Pinnacle Computer Services products and services you have requested, but we will make this clear to you in the relevant terms and conditions we give you when you order.

Right of access to your information.

If you want to know exactly what personal information Pinnacle Computer Services holds on you, you can obtain it. If it transpires that the information held is inaccurate, we will make the necessary amendments and confirm to you that these have been made.

All Rights Reserved.
The entire contents of this website("The WebSite") are protected by copyright throughout the world and is owned by Pinnacle Computer Services. The WebSite contains copyright material, trade names and other proprietary information, including, but not limited to, text, software, photos and graphics. Pinnacle Computer Services owns the copyright in the selection, co-ordination, arrangement and enhancement of the content of The WebSite. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content of The WebSite, in whole or in part. You may download information from The WebSite for your own personal and strictly non-commercial use only. You acknowledge that you do not acquire any ownership rights by downloading copyright material. Pinnacle Computer Services may from time to time include in The WebSite hypertext links to other websites operated by other people. Using such a link means you are leaving The WebSite and we take no responsibility for, and give no warranties, guarantees or representations in respect of linked sites.
This site is maintained and hosted by: Pinnacle Computer Services

Pinnacle Computer Services

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